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Transparency
We want you to feel completely comfortable and understood when leaving your car in our hands
Easy Explain
Here's why we're different...
“We know some of our customers can be apprehensive about taking their car in for repair or servicing. We’ve heard their stories of surprise charges, long delays and poor communication. Highland Motors – your friendly Skye garage – is entirely different.
We understand cars aren’t everyone’s speciality, and mechanical jargon isn’t everyone’s cup of tea. That’s why ask all customers to our Isle of Skye Garage the same question. ‘How much extra detail and explanation do you need from us to feel comfortable, understood and happy?’.
Too many people neglect to give their car the proper attention needed for optimum safety and performance because cars ‘aren’t their thing’. Many people don’t feel comfortable asking questions or feel they should know more about their car than they do.
We know we’re the experts, and we know you may need some extra time and explanation to feel satisfied with the services we carry out.
Our job is to make sure your car performs as safely, comfortably and efficiently as possible. That’s it. We pride ourselves on building a loyal Highland Motors community that trusts our value for money work.
To put your mind at rest, we’ve developed a new free Easy-ExplainHM service.
When you book this service, we’ll know you’re looking for extra information and a jargon-free explanation of the work we need to do to keep your car on the road. If you’re booking online, check the ‘EasyExplain’ box at the top of the booking form – or just mention when you call.
We’ll stay in touch with you throughout the process so you’ll know exactly what to expect when you come to collect your car.
You’ll find our team to be approachable, honest and highly skilled. We look forward to meeting you and getting to know your car!”
- John MacKenzie
HIGHLAND MOTORS OWNER
Here's why we're different...
“We know some of our customers can be apprehensive about taking their car in for repair or servicing. We’ve heard their stories of surprise charges, long delays and poor communication. Highland Motors – your friendly Skye garage – is entirely different.
We understand cars aren’t everyone’s speciality, and mechanical jargon isn’t everyone’s cup of tea. That’s why we’re now asking all our customers the same question when they book. ‘How much extra detail and explanation do you need from us to feel comfortable, understood and happy?’
Too many people neglect to give their car the proper attention needed for optimum safety and performance because cars ‘aren’t their thing’. Many people don’t feel comfortable asking questions or feel they should know more about their car than they do.
We know we’re the experts, and we know you may need some extra time and explanation to feel satisfied with the services we carry out.
Our job is to make sure your car performs as safely, comfortably and efficiently as possible. That’s it. We pride ourselves on building a loyal Highland Motors community that trusts our value for money work.
To put your mind at rest, we’ve developed a new ‘Easy-ExplainHM‘ service.
When you book this service, we’ll know you’re looking for extra information and a jargon-free explanation of the work we need to do to keep your car on the road. If you’re booking online, check the ‘EasyExplain’ box at the top of the booking form – or just mention when you call.
We’ll stay in touch with you throughout the process so you’ll know exactly what to expect when you come to collect your car.
You’ll find our team to be approachable, honest and highly skilled. We look forward to meeting you and getting to know your car!”
- John MacKenzie
HIGHLAND MOTORS OWNER
